Senior User Experience Designer

Amazon, Remote from California
January 2021 - April 2023

• Designed and re-imagined product areas for an internal Product Lifecycle Management (PLM) app, including Workflow tasks and subtasks, Bill of Materials, Material attributes, and External access for vendor groups
• Provided end-to-end journeys, UX/UI designs, usability audits, UX one-pagers, and human-centered guidance
• Collaborated with a multidisciplinary team and stakeholders across continents

Senior User Experience Designer

UC Berkeley, California
February 2019 - July 2019, Contract

• Lead for the Arts Passport project, an initiative to provide free access to arts and design events via desktop admin, mobile, and API
• Provided v2 planning, archetypes, a journey map with blueprint, concepts, use cases, prototypes, heuristics, UX, UI, plus HTML, CSS, and SQL updates
• For a sample, download my PDF portfolio at brian.design/PDF

Product Designer

Microsoft, Mountain View, California
October 2013 - November 2018

• Product Designer for several versions of Shifts for Microsoft Teams. Includes iOS, Material Design, and web desktop admin
• Designed end-to-end product features and layouts with user stories, drove print to one page concepts, assign shifts, activities, import, export, copy paste, undo
• Unblocked organizations by collaborating with users to design solutions for processes and 3rd party systems
• Collaborated with a multidisciplinary team including Design, PM, Engineering, and Research. View at brian.design/teams

User Experience Designer

Microsoft, Mountain View, California
November 2008 - October 2013

• UX designer for Hotmail, Outlook.com, and Office 365
• Launched Outlook .com and designed new features, layouts, and patterns including threading, people suggestions, and categorization
• Co-authored scripts in collaboration with Research for international user studies, eye tracking, and usability studies
• Ensured pixel-perfect baselines and grid consistency across Outlook .com, fostering collaboration among Design, PM, Engineering, and Research. View at brian.design/outlook

Interface Designer

The University of Kansas Center for Research on Learning
August 2006 - July 2008

Designed and built an end-to-end online assessment experience for students and teachers. In 2006, delivered 2.7 million online assessments statewide. Collaborated within a multidisciplinary team via task analysis, wireframes, and prototypes. Lead UX, UI, and HTML

Web Engineer

Glam Media, Inc. San Francisco, California
February 2006 - July 2006, Contract

Implemented and customized an open source content management system to build an online network for fashion blogs and followers. Collaborated with other designers and devs, both remote from Kansas and on-site near San Francisco, California

Interface Design and Engineer

Allen Press, Inc. Lawrence, Kansas
July 2004 - January 2006

Designed and built a worldwide online journal system and payment API. Collaborated with other developers via prototypes, task analysis, use cases, mockups, and template systems.

Assistive Technology Staff

Eugene Research Institute. Eugene, Oregon
2002, 2001 summer

Explored user needs via contextual inquiry, task analysis, journey maps, storyboards, and prototypes. Assistive technology presenter: 16th Annual Oregon Inservice on Developmental Disabilities (Corvallis).

Awards

IDEA2003 Gold Award presented by the Industrial Designers Society of America and sponsored by BusinessWeek. Project: Sustainable Design. One award worldwide per year per category.

Education

BFA, INDD - Industrial Design at University of Kansas. 5 year program, Master’s equivalent. Human-Computer Interaction and Design Methods. Minor in Anthropology.

Skills

User Experience, Feature Planning, User Stories, Prototyping, Product Design, Human-Centered Design, Interaction Design, Interface Design, Figma, Figma data, Adobe Photoshop, Systems Thinking, jQuery, HTML5, Next.js, Document Object Model, Static Site Generation, Carbon, Sass, CSS3, XML, XSLT, Usability, Accessibility, Design Sprints.

Contact

Brian Carter
San Francisco, CA
hello (at) brian.design